Wednesday 19 August 2009

Continually learning


I've just got back from delivering a 'Key Networking Skills' course with co-trainer Russ McGrath. What an afternoon.

I've known Russ for a while now and it was around 3 months ago that we agreed to do some work together and looking at our skills, there is a really decent match of qualities and experience that added together creates the fuel for the content and delivery of the course.


Evaluation

Like most situations, it's good to evaluate your performance. Over a beer in the gardens of the venue we were using we sat and discussed the positives and areas for improvement along with an overview of the delegate feedback sheets. This is where it started to become interesting.

Our initial thoughts of improvements centred around delivery style, timings of 'modules' and the realisation that with more bodies next time round we may have to lengthen the duration of the course slightly to accomodate more requirements for clarification and feedback. Upon reading the feedback forms, where we had asked explicitly for honesty, the feedback given was very positive and made us both realise something of much value.


Striving for improvement

As a trainer or provider of any service, there will always be times when YOU know where you can improve yet the receiver of the content is unaware of any downsides in your personal performance and would not realise your noted personal improvement area.

Bearing this in mind, do you strive for your own personal 'level' of performance, or, that of the level required by your audience?



The choice to improve

Perfection is not reachable. Nor is it always essential. Yet continuous self-appraisal and accepting external feedback provide you with the substance to have a 'choice' to improve, or not as the case may be!

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